bddet Privacy Policy — How We Handle Your Personal Data

bddet ("we", "us", "our") is committed to protecting the privacy and personal data of all players who use the bddet platform at bddet.org. This Privacy Policy is addressed to players and visitors located in Bangladesh and is drafted in accordance with our commitment to transparent, fair, and responsible data handling. We take data protection seriously and apply appropriate technical and organisational measures to safeguard the personal information we hold.

By accessing or using bddet in any capacity — including browsing the website, creating an account, making a deposit, placing a bet, or contacting support — you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should not use the platform. This Privacy Policy should be read alongside our Terms and Conditions, which govern the broader contractual relationship between you and bddet.

bddet uses the personal data it collects for the following purposes. We do not process personal data for any purpose not listed here without first informing you and, where required, obtaining your consent.

• Account creation and management: to register your account, verify your identity, maintain your profile, and process account closure requests.
• Service delivery: to process deposits and withdrawals, settle bets, apply bonuses, send OTP verification codes, and provide the gaming services you have requested.
• Regulatory compliance: to fulfil age verification and KYC obligations, detect and prevent money laundering and fraud, and comply with any applicable legal requirements.
• Responsible gaming: to monitor gameplay patterns that may indicate problem gambling, apply player-requested limits and self-exclusion instructions, and deliver session-time reminders.
• Customer support: to respond to your queries, investigate complaints, and resolve disputes relating to transactions or account activity.
• Platform security and integrity: to detect unauthorised access, investigate suspected fraud or cheating, and maintain the security and fair-play integrity of the platform.

Where we send you communications about promotions or platform updates, you may opt out at any time by contacting support via the email address in the footer of this website. Opting out of promotional communications does not affect transactional messages (such as OTP codes and deposit confirmations), which are essential to the operation of your account.

bddet processes personal data on the following legal bases. Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal.

• Contractual necessity: most data processing at bddet is necessary to perform the contract we have with you — i.e., to provide you with the gaming, payment, and account services you signed up for.
• Legal obligation: certain processing — including KYC, age verification, and anti-money laundering checks — is required to comply with applicable laws and regulations.
• Legitimate interests: we process certain technical and security data to protect the platform, detect fraud, and ensure fair play — interests that are balanced against your rights and not overridden by them.
• Consent: where we send optional promotional communications, we do so on the basis of your consent. You may withdraw this consent at any time.

bddet does not sell personal data. We share personal data only in the following limited circumstances, and only to the extent necessary for the purpose in question.

• Payment processors: transaction data is shared with bKash, Nagad, Rocket, Upay, and card networks (Visa, Mastercard) solely to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Identity verification providers: KYC document data is shared with third-party identity verification services engaged by bddet to confirm player identity and age. These services are bound by contractual confidentiality obligations.
• Technology service providers: infrastructure, hosting, and analytics partners who process data on bddet's behalf and are contractually prohibited from using it for any other purpose.
• Law enforcement and regulators: where we are required by law, court order, or regulatory directive to disclose personal data, we will do so. We will, where legally permitted, notify the affected player of any such disclosure.

bddet does not transfer personal data to countries outside Bangladesh unless adequate protections are in place. Where cross-border transfers occur — for example, to a cloud hosting provider operating servers in another jurisdiction — we ensure that contractual safeguards equivalent to applicable data protection standards are in place before any transfer takes place.

bddet uses cookies and similar client-side storage technologies to ensure the platform functions correctly, to keep you logged in during your session, and to collect aggregate analytics about how the platform is used. We use the following categories of cookies.

• Essential cookies: these are required for the platform to function. They maintain your login session, enable secure transactions, and remember your language preference. You cannot opt out of essential cookies without ceasing to use the platform.
• Analytics cookies: these collect anonymous, aggregated data about page visits, session lengths, and feature usage. This helps us understand how players interact with bddet and improve the platform over time. No personally identifiable information is included in analytics data.
• Security cookies: these help us identify and block suspicious login attempts, detect automated bot activity, and protect the integrity of your account session.

Most web browsers allow you to control cookie settings through the browser's preferences or settings menu. Disabling cookies may affect the functionality of certain features of the bddet platform, particularly those that require an active login session.

bddet retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Account data (including registration information, KYC documents, and transaction history) is retained for a minimum of five years following account closure to comply with anti-money laundering record-keeping requirements. After the applicable retention period has elapsed, personal data is securely deleted or anonymised in a manner that prevents re-identification.

Gameplay logs and session data that are not linked to an active regulatory investigation are retained for a shorter period of 12 months, after which they are aggregated and anonymised. Support correspondence is retained for 24 months from the date of last contact. Where data is subject to an active legal hold — for example, as part of a fraud investigation or dispute resolution process — it will be retained until the hold is lifted, regardless of the standard retention period.

bddet applies industry-standard security measures to protect personal data against unauthorised access, accidental loss, destruction, and disclosure. These measures include SSL/TLS encryption of all data in transit between your device and the bddet platform, encrypted storage of sensitive data at rest, access controls that restrict staff access to personal data on a strict need-to-know basis, regular internal security reviews, and incident response procedures that are activated in the event of any suspected data breach.

No method of data transmission or storage is completely secure. While bddet takes all reasonable steps to protect your personal data, we cannot guarantee absolute security. In the unlikely event of a data breach that is likely to result in a high risk to the rights and freedoms of affected players, bddet will notify those players without undue delay and will take all appropriate remediation steps.

bddet does not knowingly collect personal data from individuals under the age of 21. The platform is not directed at minors and is designed exclusively for adults aged 21 and above. During the registration process, players are required to confirm their age, and age verification checks are applied before withdrawal processing. If bddet discovers that personal data has been collected from a person under the age of 21 without appropriate age verification having taken place, that data will be permanently deleted and the associated account closed immediately. If you believe that a minor may have registered an account with bddet, please contact our support team using the email address displayed in the footer.

bddet may update this Privacy Policy from time to time to reflect changes in the way we process personal data, changes in applicable law, or changes in the services we offer. When material changes are made, we will notify registered players via a notice displayed on the platform or by direct communication to the mobile number associated with your account. The updated policy will take effect on the date stated in the notice.

The current version of this Privacy Policy is always available at bddet.org/privacy-policy. We recommend that you review this page periodically so that you remain aware of how your personal data is being handled. Continued use of the platform following notification of any update constitutes acceptance of the revised Privacy Policy.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a concern about how bddet handles personal data, please contact our support team using the email address displayed in the footer of this website. Please include your registered mobile number in all privacy-related correspondence so that we can identify your account and respond accurately to your request.

bddet aims to resolve all privacy queries promptly and fairly. If you are not satisfied with our response to a privacy concern, you have the right to escalate the matter. We encourage players to contact us first so that we have the opportunity to address the concern directly before any formal escalation is pursued.